Transport Administrator

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Posted 23rd November 2022
Salary D.O.E

Job Purpose: A Transport Administrator will work successfully to ensure an effective and efficient transport function; this will fulfil the requirements of all customers and will do so in a cost-effective manner, ensuring that all administrative processes are completed accurately. They will also support other departments within the business to offer administrative help.

Key Accountabilities:

  • Administrative support to the Operations Manager.
  • Follow transport office administration procedures at all times.
  • Respond to telephone and email queries in a professional timely manner, pass messages to relevant personnel.
  • Keep line manager informed of any irregularities.
  • Ensure that all transport queries are handled in an efficient and consistent manner, in accordance with customer requirements.
  • Undertake routing of local delivery fleet.
  • Liaise with customers, driver and other departments.
  • Supporting the wider team.
  • Filing, Photocopying, Scanning.
  • To ensure service level agreements are maintained.
  • To ensure that all activities are undertaken in accordance with current legislation, company policies and procedures and best practices.
  • Provide support to the Transport Front Desk, Compliance Admin and Customer Service Team as required.

Knowledge, Skills and Experience:

  • Proficient working knowledge of MS Office Word/Excel/Outlook
  • Demonstrate proven administrative experience
  • Experience working within a transport office environment
  • Good local and national geographical knowledge
  • Experience of routing is desirable but not essential
  • Organised with a methodical approach to tasks
  • Ability to consistently follow set company procedures
  • Confident telephone manner
  • Effective communicator oral and written
  • The ability to prioritise workload and work to deadlines
  • Able to work from own initiative and also as part of a team
  • Motivated, proactive and reliable

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