Junior IT Support Technician

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Posted 12th November 2019

Junior IT Support Technician, Appleton, Warrington, £20,000 Basic

WS Transportation are on the hunt for an aspiring IT professional to join our IT team as a Junior Support Technician.

This is an incredible opportunity for the right candidate to become part of a company that has enjoyed an incredible period of growth and flex their IT muscles to help keep that momentum going.

What Will You Be Doing?

·First line support for technology queries and tickets

·Keeping a detailed log of system issues, providing regular updates on tickets & development

·Co-ordinate with an external IT support company to maintain smooth running of systems

·Maintenance of telephony systems ·General maintenance & support of all in-house systems

·Various ad-hoc duties Candidate Mandatory Requirements:

·Experienced and knowledgeable in both hardware & software setup and troubleshooting

·A pragmatic and logical approach to troubleshooting

·Flexible with ability to adapt to various software types and working styles

·Competent with all Microsoft Office utilities

·Positive attitude toward work with an ability to deliver

·Well developed soft skills and communication ability

·Eye for detail and a thorough professional style

·Organised and able to manage time effectively with regard to prioritising tickets and multitasking

 ·Basic knowledge of windows servers including active directory, DHCP and DNS is required.

In return you will receive: ·20 days of annual leave entitlement plus Bank Holidays ·Extremely competitive salary & benefits package ·Opportunity to further IT career, pension and Medicash.

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