BI Technician - Loughborough

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Posted 8th November 2021

We have a fantastic opportunity to join our fast-growing team based in Loughborough. As a BI Technician, you will be the first point of contact supporting the various departments within our operation. Duties include offering Cognos support across the organisation and aiding other users helping to troubleshoot common issues. Additionally, you will help shape and define the reports that the business will use to operate more efficiently. As the role develops there will also be plenty of opportunities to learn whilst working on specific projects throughout the business, providing the opportunity for the successful candidate to grow and enhance their skill set significantly.

Key Accountabilities:

  • Define and scope of business report requirements
  • Produce and present reports and visualisations that are accessible to their audience
  • Transform data into information to deliver insights, identify trends, detect risks and discover gaps in knowledge or understanding.
  • Assisting users throughout the business by offering advice and/or applying known fixes to common Cognos reporting issues
  • Liaising with third party suppliers when needed for more complex issues
  • Supporting continuity among work teams by documenting and communicating report definitions
  • Management of scheduling requirements and distribution lists
  • Contributes to team effort by completing general administrative tasks as and when required to support the operation
  • Engage with specific projects and offer reporting support as required

Knowledge, Skills and Experience

  • Out-going with professional attitude and appearance
  • Solid communication skills both verbal and written
  • Aptitude for analytical thinking
  • Excellent telephone manner and ability to listen and derive key information
  • Highly Organised
  • High Attention to detail
  • Multitasking and time management skills
  • Proficiency in Cognos Analytics, Microsoft Office Suite desirable

Salary & Hours

Shift Pattern – Monday to Friday 08:00-17:00

20 Days Annual Holiday pa plus Bank Holidays

Annual Salary £25,000

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